Frequently Asked Questions
Everything you need to know about shopping with Monte Carlo.
What is the estimated delivery time for my order?
Orders are typically processed within 24-48 hours. Shipping usually takes 3-7 business days depending on your location within the country.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unused items with original tags and packaging intact. Please initiate the request through our returns portal.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
Are the colors shown on the website accurate?
We strive to display product colors as accurately as possible. However, slight variations may occur due to different monitor settings and photographic lighting.